NEXT INTAKE – 2026 January
The National Certificate in Information and Communication Technology (ICT) Technician is a comprehensive program designed to equip individuals with the skills and knowledge required to excel in the field of ICT support and technology services. This certificate program covers various aspects of ICT systems and technologies, including computer hardware, software installation and configuration, network troubleshooting, system maintenance, and user support. Participants will learn how to diagnose and resolve hardware and software issues, set up and maintain computer networks, install and configure operating systems and software applications, and provide technical assistance to users. The program also covers topics such as cybersecurity, data backup and recovery, and IT service management. Through practical training and hands-on experience, students will develop their technical skills, problem-solving abilities, and customer service skills. Graduates of the National Certificate in ICT Technician will be well-prepared to work in IT departments, help desks, technical support teams, or pursue self-employment opportunities as ICT technicians. This certificate ensures that individuals have the necessary skills to support and maintain ICT systems, contribute to the smooth operation of organizations, and help users maximize their productivity and efficiency in the digital age.